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Digital Cameras

Online shopping has some risks associated with it. There are some shady dealers out there who will take advantage of you. See the section on digital cameras for an example.

To protect yourself from bad experiences, here are a few tips:

Find out the true price

Oftentimes retailers will try to sell an item at a lower price but then recover the money by inflating shipping and/or handling charges. I've seen stores add a $200 shipping charge to a laptop. The goal is to appear at the top of price search engines. Most of these search engines now give you an option to add your zip code to get a true estimate of the total cost, but there are still some out there that don't.

Research the store

If you're not dealing with a well-known retailer such as Dell, Amazon.com or Buy.com, for example, refer to the following sites for more information. You will most certainly find a pattern in companies' business practices.

Use a credit card that will protect you

  • Most credit cards limit your liability in case of fraud
  • Some credit card companies allow you to generate one-time-use numbers to give you more peace of mind
  • Credit card companies will allow to do a chargeback if the retailer does not cooperate with you
  • If possible, use a credit card that will double your warranty (usually platinum level or gold level cards include such protection); most will double the warranty up to a year, so if you buy a product that comes with a six month warranty, the card company will cover an additional six months, if you purchase a product with a two year warranty, the company will cover an additional year

Use secure sites

Whenever you enter personal information, and especially payment data, be sure that the URL in your browser's address bar starts with https (s=secure). This ensures that the data is encrypted as it is transferred to the vendor's site. However, be warned... using secure sites alone does not protect your data. In recent history, when credit card data was stolen, it was not intercepted as people transmitted it via the Internet. Rather, hackers broke into retailers' databases and downloaded numbers by the thousands.